Loxleys have conducted an annual survey for the past 8+ years with the aim of actively responding to customer feedback to make improvements across the business. The 2023 survey results have continued a positive trend across our production services and has also bought to our attention areas we can improve on over the next 12 months.
This years most poignant feedback is that, for the fourth year in a row, all survey participants said they would recommend our services to others. The team at Loxleys are constantly working to maintain this position, as a reliable and reputable printer, with the hope of continuing our 100% customer satisfaction streak for many years to come.
A huge thank you to all our customers that took part in the 2023 survey and for the invaluable feedback shared. Every response is taken into account and goes towards improving Loxleys services across all areas of the business including communication, production and sustainable practises.
The infographic below shares the results we are most proud of from this years survey along with our favourite customer comments.